PHP / XML Errors
Hello ~
I am currently running version 1.69 on ee 2.3.1, we've moved to a new server and thought everything was fine, until I tried to access Membrr in the control panel.
Whenever I try to get to Membrr Settings, or add new subscription or any sub Membrr page, I get a few php errors that mention xml. I've seen some other posts on here, but no solutions that have worked for me. Please let me know what I can do, I have subscriptions in purgatory until I can resolve. the matter.
Best,
Scott
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2 Posted by scottmey on 20 Feb, 2012 05:22 PM
Screenshot
Support Staff 3 Posted by Lonnie Ezell on 20 Feb, 2012 05:26 PM
Hi Scott,
This typically means that Membrr is having trouble talking with OpenGateway. Did the OG location also move?
The first step would be to make sure that OG can still be accessed.
4 Posted by scottmey on 20 Feb, 2012 07:08 PM
Hey Lonnie ~
Yeah Open Gateway was moved as well, should I try to just reinstall? Or are there some configurations dwelling in there that need to be changed manually?
Cheers,
Scott
Support Staff 5 Posted by Lonnie Ezell on 21 Feb, 2012 01:54 PM
Yes. Since you can't get to the EE control panel, you will need to edit your EE database.
In the table
exp_membrr_config, change theapi_urlto reflect the new server location. This should get you back in.6 Posted by scottmey on 21 Feb, 2012 05:17 PM
Thanks Lonnie. Looks like Opengateway is the problem.
"Site error: the file /sites/ozprop/public_html/opengateway/system/opengateway/controllers/dashboard.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator."
Hopefully this will fix everything up. Cheers.
Support Staff 7 Posted by Lonnie Ezell on 21 Feb, 2012 05:18 PM
Ah, yes, that would definitely do it! I'll close this for now, but be sure to let us know if you run into anything else.
Take care!
Lonnie Ezell closed this discussion on 21 Feb, 2012 05:18 PM.